Frequently asked questions
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ORDERS & SHIPPING
Enjoy free shipping on orders over $50.
How long will it take to get my order?
Where do you ship?
How much is shipping?
Do you accept returns?
All orders ship next business day. Shipping usually takes 2–5 business days depending on your location
We currently ship across the United States. International shipping is coming soon!
Shipping is calculated at checkout. Orders over $50 may qualify for free shipping.
We accept returns on a case-by-case basis. If something’s wrong with your order, email us at chat@shopravo.com within 10 days of receiving it.
ABOUT RAVO
What is RAVO?
Are the clothes new or used?
How do I contact you?
Can I donate or sell my clothes to RAVO?
RAVO is an online thrift store focused on sustainable, affordable, and pre-owned fashion. Every piece is handpicked for style and quality.
All items are pre-loved and gently worn unless marked otherwise. Each piece is carefully inspected before being listed.
Email us at chat@shopravo.com or use the Contact page. We typically respond within 24–48 hours.
Not yet but we’re working on a program for that! Stay tuned by signing up for our email list.
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